LQ10D031 LCD Panel Shipping Information :
Shipping
Shipping Address Confirmation:
Please note that shipments can only be made to the address confirmed on your PayPal account. It is essential to ensure that your PayPal address is updated to reflect your current shipping address to avoid any discrepancies or delays in the delivery of your order.
Tracking Information:
Once your package has been shipped, we will provide you with a tracking number. This tracking number will be sent to the email associated with your PayPal account or can be accessed via your eBay account, enabling you to monitor the progress of your shipment from departure to arrival.
Shipping Timeframe:
We are committed to processing and shipping your order promptly. Orders are typically shipped within 1-3 working days following the receipt of payment. This timeframe allows us to ensure that your order is carefully prepared and securely packaged before it is dispatched.
Additional Shipping Details:
Ensure that your PayPal information is correct and up-to-date before completing your purchase.
If there are any special shipping requirements or instructions, please include them in the notes section of your PayPal payment or contact us directly through eBay messaging immediately after placing your order.
LQ10D031 LCD Panel Returns and Exchange Policy :
Eligibility for Returns:
All purchased items are eligible for returns within 30 days from the date of receipt. This allows you ample time to inspect your purchase and ensure satisfaction.
Return Conditions:
To be eligible for a return, items must be in the same condition as when received. This includes retaining the original packaging and all its contents without any alterations or damages. It is crucial that you return the item in a fully resalable condition, exactly as you received it.
Packaging for Returns:
When preparing your item for return, please ensure it is packaged appropriately to prevent any damage during transit. Proper packaging is vital to protect the item and ensure it reaches us safely.
Return Process:
For any returns, you must initiate contact with our Customer Support via the eBay messaging system. Following your contact, we will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to proceed with your return. Please note that a 15% restocking fee may apply to your return, which covers the processing and handling.
Refund Processing:
Once we receive the returned item, please allow us 3-5 business days to process your refund. We strive to handle all returns promptly, but processing times can vary based on the volume of returns.
Policy on Non-compliant Returns:
Returns that do not comply with our policy, including those without the original packaging and content or those damaged due to improper packaging, will not be accepted. Such returns will be sent back at the customer's expense.
Restocking Fee:
Please be aware that all returns are subject to a 15% restocking fee unless the item is defective or the incorrect item was sent. We recommend contacting our support team if you have any questions about the part you need before making a purchase to avoid unnecessary fees and ensure compatibility.
Fraud Prevention Measures:
To protect all parties against potential fraud, we record all serial numbers of the items we sell. We diligently inspect all incoming returns to verify that the returned item matches the original product shipped and to ensure no substitutions have been made.
A: Because some original screens are not available in the market , So we send the compatible item to you .Don't worry , it is 100% compatible for your screen.
A: NEW Product warranty is 90 days.
A: Tell us the quantity you need ,Then we will make a PI for you to confirm the order details ,When we confirmed everything, you can arrange the payment ,After we received the payment, we will ship goods to you within 1-2day.
A: We should have it in stock , please contact us directly.if we dont't have it , we can try our best to find it for you .
